Store Policy & FAQ

Customer Care- At REAL WORK, we value every customer and every order. Our goal is to provide quality products, reliable service, and a smooth shopping experience from checkout to delivery.

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If you have questions regarding your order, shipping, sizing, or product information, please contact us and allow 24–48 business hours for a response. We appreciate your patience and support as we continue building REAL WORK.

Contact Email: support.realwork@gmail.com

 

How long does shipping take?

Orders are typically processed within 2–5 business days. Once your order ships, tracking information will be sent to your email. Shipping times may vary depending on your location and carrier delays.

 

Will I receive tracking information?

Yes. Once your order has been shipped, you will automatically receive a tracking number through email.

 

Do you accept returns or exchanges?

All sales are final. We currently do not accept returns, refunds, or exchanges unless an item arrives damaged or incorrect.

Please review sizing carefully before placing your order.

 

What if my item arrives damaged or incorrect?

If your order arrives damaged or you receive the wrong item, contact us within 7 days of delivery with:

Your order number

Photos of the issue

A brief explanation

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We will review the issue and work toward a solution as quickly as possible.

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Can I cancel or change my order after placing it?

Once an order is placed, we begin processing it quickly. Because of this, we cannot guarantee cancellations or changes after checkout.

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If you need assistance, contact us immediately and we will do our best to help.

 

Do you restock sold out items?

Some items may restock, while others may be released in limited quantities and never return.

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Follow REAL WORK on social media or subscribe to updates for restock announcements and future drops.

 

How can I contact REAL WORK?

For all customer service inquiries, please contact:support.realwork@gmail.com